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The primary themes Ggest that gang-affiliated youth and also the composition of their close pal investigated with the informal caregivers have been their representations on the predicament and their role in it. The opened-ended interview applied for the informal caregivers began having a first basic query: "Since (number of week since the starting of CM service) weeks, (name or relationship together with the proxy) acquire the pay a visit to of (family members name or surname of your case manager), could you inform me about that? Then the informal caregiver was asked to create on what she/he noted and understood in regards to the role from the case manager. For the case manager, the unstructured part of the interview started together with the query: "You have already been recruited as case manager considering the fact that (number of months) months, what could you tell me about your job? Then, the case managers had been asked to describe and explain what they contemplate as part of their part. The guided interviews have been semi-structured and have been oriented in two directions: (1) the improvement of what the informants said throughout the unstructured component; (2) the opening up of themes which might be viewed as as the major hypothesis as generated by the literature overview or the first interviews collected. The order and formulation of your queries weren't fixed as the order depended in the flow of your interview. In this part of the study, the old people today were asked to describe a standard day to be able to achieve an idea of what they saw as their demands and troubles. They have been then asked to describe as precisely as possible what the case manager had accomplished with and for them. An additional theme concerned the kind of relationship built with the casemanager. Lastly, the interviewer/researcher asked what they viewed as as constructive and negative in the intervention and role with the case manager. The key themes investigated with the informal caregivers were their representations of your situation and their function in it. They had been asked to provide their opinion around the part of your case manager and what they believed about her interventions. The case managers have been asked to clarify their conceptions of their part and operate the nature of their interventions and their relationships with the customers and specially with old people have been thought of as specifically essential. They have been also asked what had motivated them to grow to be title= fnhum.2013.00686 a case manager and to go into detail about their expectations. Finally, the interviewer/ researcher asked them to say what they believed have been the successes and limits of their title= fnins.2013.00251 interventions.AnalysisThe comprehensive interviews have been analyzed as explained above working with Nvivo software. The framework for the analysis was constructed applying the informants personal words in an open-coding model. Because the analysis was performed in parallel with towards the fieldwork it could be utilised as feedback for the semi-directive interviews. Analysis on the verbatim texts was discussed amongst the multidisciplinary team members like the interviewer/researcher, a sociologist in addition to a geriatrician. The evaluation was carried out in two stages. Firstly, each verbatim was analyzed in its own appropriate. The aim of this first analysis was to expose the key dimension in the knowledge of your case management for the informants.