Informants around the key themes generated by the fieldwork. The verbatim

Discourse was interpreted in context, taking into account the interaction together with the researcher, the life story elements identified as well as the data coming in the interviews made with case managers and informal caregivers. The principle aim was not to verify the validity of what they said even if we always crossed the data among informants, but to know how they live what they Lixisenatide price really feel about it, and what it could inform us in regards to the implementation phase. By focusing on representations as sufficient phenomena to explore the strengths and weaknesses in the implementation phase, we avoided the query of recall bias or memory loss.Balard et al. BMC Overall health Solutions Research (2016) 16:Page five ofResults Figure 1 offers an illustration from the crossing of viewpoints with the CM by our informants.A confidantWhat case managers say about their roleThe analysis of interviews enabled us to organize the case mangers' thoughts across 3 big dimensions: interaction in between the case manager as well as the old men and women, their vision on the case manager's function in the follow-up from the scenario, plus the interactions with other professionals and the informal caregivers.The case manager as representing the old peopleAll the case managers very first pointed out the interaction with all the elderly user as the critical component of their work. Two of them applied the term "r ent", inside a way comparable to "representative": "I would define it as the part of r ent, representing the individual (...). That means that a specific proximity for the individual is required..." The case managers agreed using the idea that their function was to be at the fragile elderly person's side: "My function would be to be a facilitator on the administrative processes along with a type of companion and helper, a variety of coach or guide for the distinct persons." Two of them utilised the term "companion". This concept contained Mangafodipir (trisodium) biological activity various nuances, ranging in the easy presence to supervision or orientation. The case title= jir.2011.0103 manager who utilised the term guide and coach said that she must be a "facilitator". The word "help" was also made use of, as was "support". We also encountered the idea that this job implies becoming the spokesperson for the elderly client, with among the case managers even using the term "defender". The part is to overcome incapacities or impairments which could hamper the expression or autonomy in the elderly persons by becoming a medium by means of whom title= fnhum.2013.00596 the user expresses him/herself and his/her choices. Within this framework, case managers frequently used the terms of "listen", "confidence" and "proximity".During the interviews, the case managers insisted on their role of confidant ("confident") They described this part with reference for the notion of "needs, thinking of that "answering the need" is definitely the principal function on the case manager. This aspect took priority over the CM's interventional function (evaluating, preparing and coordinating). At this stage, the concrete demonstration of their actions was nevertheless unclear. "Enabling the aged person to stay at household under the top achievable conditions, thus having the ability to recognize his/her needs..." They insisted around the signifies available to them by highlighting the concepts of "availability" and "intensity".Informants on the principal themes generated by the fieldwork.